Conditions of Use

General

  1. U ROCK climbing facilities, hereafter known as “U ROCK”, are used at your own risk. Rebound, U ROCK s.a.l. and their employees do not accept responsibility for any accident, injury, loss or damage to persons and personal possessions.
  2. You are informed that wall climbing is a potentially dangerous sport. Any person climbing beyond their capabilities or using climbing equipment incorrectly is hereby notified that injury may result.
  3. Any problem or accident within U ROCK pertaining to wall climbing must be reported immediately to a member of staff.
  4. When on site and before climbing, please inform staff of any pre-existing medical conditions that may have bearing on your abilities to climb.
  5. Customers are asked to follow the instructions of the staff in case of emergency.
  6. Smoking is not permitted in the wall climbing facility premises.
  7. Climbing shoes or athletic shoes are required to be worn at all times in U ROCK. No bare feet or hiking boots are permitted.
  8. The management reserves the right to stop individuals climbing if their behavior or actions are considered unsafe to themselves or others.
    Management also reserves the right to refuse entry. U ROCK rules and regulations apply.
  9. Aggressive or abusive behavior towards staff or other customers and / or willful damage to U ROCK’s equipment will not be tolerated.
  10. All climbers are asked to familiarize themselves with U ROCK rules and regulations, which are published to ensure the climbing wall remains a safe environment for all to enjoy.
  11. U ROCK accepts no responsibility for loss or damage to your personal property.
  12. We may take photos and videos of customers for the sole use of U ROCK’s publicity and marketing material. By using U ROCK you are consenting to the publication of your image unless you specifically state in writing that your image cannot be used.
  13. We reserve the right to amend these Conditions of Use without notice.

Access

  1. A person wishing to use U ROCK must first complete and sign the digital waiver or be signed in as a member, or as part of a pre-booked group.
  2. Only registered users or groups/novices under the direct supervision of an instructor are permitted in the climbing area. No unauthorized access is permitted.
  3. You must sign in, make payment at the reception, obtain/sign your receipt card and present it on every visit to gain entry to U ROCK.
  4. Group leaders are responsible for the safety and behavior of their groups. Group leaders and individuals should wherever relevant, make everyone (for whom they are responsible) aware of all the conditions of use.
  5. Junior climbers aged 17 or under must provide signed parental/guardian’s waiver.
    Junior climbers who have been satisfactorily assessed in basic skills may climb without adult accompaniment, provided signed parental/guardian’s consent has been obtained. 

Climbing

  1. When using U ROCK please be aware of other climbers above as there is always a risk of someone or something falling, e.g. climbers falling away from walls. Please give way to climbers in a higher position.
  2. Jewelry should be removed and pockets been emptied before climbing.
  3. All roped climbing must be belayed using a recognized safe belay device (i.e. ATC or Petzel GriGri); Waist belaying or belaying while sitting or lying down is not allowed. Climbers must attach themselves to the rope using either a ‘figure-of-eight’ or ‘bowline’ with a stopper knot. Self-belaying is not permitted.
  4. Fixed top ropes must not be removed from any climb: if done, it is your responsibility to set it up again.
  5. Leading is only permitted on routes that are equipped with in-situ quickdraws. When leading you must tie into your harness with a recognized knot e.g. ‘figure-of-eight’ or ‘bowline’ with a stopper knot.
    ALL quickdraws must be used and clipped in sequence.
    You must not untie yourself from the rope at any time while climbing.
  6. Climbers should be aware of the risk of spinning holds. If a hold is loose please report it to a member of staff.
  7. We would further advise climbers that any ability to use U ROCK does not necessarily translate to an ability to climb on natural rock, quarries, cliffs or mountains. In particular, traditional and adventure climbing require skills that cannot be obtained within U ROCK.
  8. U ROCK s.a.l. reserve the right to change the aforementioned conditions of use. It is the responsibility of users of this climbing facility referred to as U ROCK to ensure they remain familiar with the Conditions of Use.